Margaret Franckhauser, MS, MPH, RN
Margaret Franckhauser, MS, MPH, RN, is the Director of Aging Services at JSI Research & Training Institute, Inc. (JSI). She has over 40 years’ experience in health care as a registered nurse, nurse practitioner, program manager, community-based organization administrator, and public health consultant. As a clinician, she served in a rural underserved area through the National Health Service Corps and later as the clinical director of epidemiology for a state department of public health. As the CEO of a community-based organization she worked with teams to create and sustain programs to improve person-centered care for those with increased susceptibility to adverse health outcomes – with a focus on older adults and people living with disabilities. Through JSI, Margaret has served as a subject matter expert to design and deliver training and technical assistance for workforce development, behavioral health, community-based services for older adults and long-term care.
Margaret has deep expertise in systems of care designed to serve older adults and is certified in older adult behavioral health and Reframing Aging – a social change initiative designed to improve the public’s understanding of aging. Margaret is also skilled in training, organizational management, facilitation of interdisciplinary teams, patient-centered care, designing systems for community outreach, and creating meaningful quality improvement programs. Her skills in facilitation and in oral and written communication are strong and assist in creating strong teams and a collaborative work environment.
Anne Marie Olsen-Hayward, LCSW
Anne Marie Olsen-Hayward is the Director of REAP (Referral, Education, Assistance and
Prevention) a statewide program supporting older adults in the community and a clinical therapist at Seacoast Mental Health Center. She is a Licensed Clinical Social Worker and holds a bachelor’s and master’s degree in Social Work from the University of New Hampshire (UNH). Anne Marie was previously a therapist at Frisbie Memorial Hospital Geriatric Psychiatry Services, where she worked with patients and families throughout disease progression. She is an adjunct faculty member at UNH in the Social Work Department. Anne Marie is the president elect of the NH Chapter of the National Association of Social Workers (NASW), participating in committees and community groups which focus on geriatrics. Anne Marie’s extensive experience includes 16 years of working in an acute and outpatient medical setting, in addition to sitting on local and statewide committees focused on addressing systems gaps for our older population. She has worked with Dartmouth Hitchcock Centers on Aging on the development of a Dementia Referral Specialist Program. Anne Marie presents at state and regional wide conferences on the systems issues which impact older adults.
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